If you have a profile with Wahanda we will link your bookings to your account as you make them.

You can now see a history of all your orders and promotion codes we’ve sent you in your profile!

Orders

You can access all of the bookings that you’ve made with us. If they’re eVoucher or MobDeal bookings then you can also access your eVouchers.

This is pretty useful if like me you suffer from occasional random email deletion episodes. They’re there, you can’t lose them.

Promotion Codes

We issue unique codes for you to use against bookings when you invite friends or as part of special marketing deals.

Tagged with:  

MobDeal PromoCodes

On June 2, 2010, in Release Notes, by julian

We’re happy to let you know that you can now use Wahanda promotion codes to buy MobDeals!

Up until now we only supported the use of the promotion codes when buying deals or the wahanda voucher. Now when you get a code for writing a review you can apply it directly to MobDeals too.

Once you’ve clicked this link the form will appear into which you can type your code or copy and paste from an email.

Currently if your promotion code is more than the value of the MobDeal then it won’t work. This will be fixed very soon. :-)

Tagged with:  

Release Note: May 2010

On May 16, 2010, in Release Notes, by julian

Profile Management

When we first implemented profile management we tried to follow the model whereby the page would look the same regardless of whether you were viewing the private or public version of the page. On the private view you would simply have additional links next to all of the editable content which would take you to the relevant form to change that content.

After 12 months of trying to make this work we’ve changed tack. This mainly came from the positive feedback we’ve had from suppliers using the Venue and Product Management tools but also from some of the reported confusion with the integrated interface.

The new interface is in many ways a more traditional application. The menu on the left gives you access to all of your information, which is editable on the right.

profile-details

The various sections are as follows:

Dashboard
Currently this only shows the core points information and your completion status. We’re working on adding a lot more rich information here to help you see how your profile is being accessed by customers what more you can do to increase your visibility.

Your Profile
These are the core forms for managing your profile details. Therapists, professionals and consumers share these attributes so this is a common view.

Professional Details
If you’re signed up as a therapist or other professional then you can access the more detailed information about your practice here.

Your Content
Any questions, answers, reviews you’ve posted to the site are shown here. For those of you who are posting blog content to the site we’ll soon be adding the ability to manage this here too.

This is only the first iteration of this so expect a lot of new features to appear over the next few months.

eVouchers

If you’re currently selling your own vouchers via the site you may be interested in our latest option for simplifying the customer experience. If you don’t have the option of sending our physical vouchers but still want to sell deals directly to the public this could also be the option for you.

We’ve taken the eVoucher model that’s been so successful with the MobDeal products and allowed it for all 3rd Party Vouchers. This means that on checkout a customer has the option (if available) of selecting to have their voucher provided electronically. This is especially useful if they’re not looking to buy a gift but simply to access a great deal and use it immediately.

If you’ve already run a MobDeal you should be familiar with our eVoucher:

evoucher

To take advantage of eVouchers let your account manager know and we’ll get you set up.

Tagged with:  

Release Note: April 2010

On May 1, 2010, in Release Notes, by julian

As mentioned previously I’ve stopped tracking version numbers. This post highlights a few of the features that went live about a week ago.

mobdeal-blog-widget

Blog Friendly MobDeal Widget

This has been one of the most requested pieces of code in a long time. A lot of you like the main MobDeal widget but wanted something that would fit into a standard blog sidebar (The main one is MREC sized).

Well Chris pulled the current widget to bits, squashed all the elements down as small as he could and put it back together.

You can configure it for yourself and get the source code here. If you have any problems please do email us or use the feedback forms on the site (we may not be able to fix it but we’ll try).

Answer Comments

Questions & Answers have been a great success this year but when we launched we left something out – comments. In the case where an answer merited a bit of feedback the only way to add to the conversation was to post an additional answer which was confusing things a bit. So now if you’re feeling inclined to feed back on an answer just hit the “Add a comment” button.

Leads / Bookings in the Extranet

extranet-bookings-menu

On the Extranet menu we’ve added a new section called “Sales”. You can now access all leads and bookings that have been made on the site in the last year at any time.

Both Leads and Bookings have a few simple flags to help you manage them. Rather than go into both in detail I’ve shown just the lead list below. Each line in the list is clickable through to the booking or lead shown. This is the same lead and booking details page that opens up from the confirmation emails we send.

extranet-leads-list

We’re gradually adding a lot more functionality into this area to enable you (if you’re a supplier) to manage your interactions with Wahanda customers as easily as possible. If you have some ideas on how we can improve it please do let us know.

Tagged with: